Privacy policy
Last updated on May 26, 2025
Introduction
Replano, located at Melchersstraat 201, 6372KZ Landgraaf (Netherlands), registered in the Chamber of Commerce (KvK): 72694580. Replano is responsible for processing your personal data as outlined in this Privacy Policy.
What personal data do we process?
We collect and process your personal data when you use our services or provide information directly. This may include:
First and last name
Company name
Email address
Payment and billing information
Technical details (IP address, browser type, device)
Usage data from the Replano app (e.g. login activity, feature usage)
Why do we process your data?
We process your data for the following purposes:
To provide access to the Replano platform
For billing, invoicing and financial administration
To offer customer support and technical assistance
To improve our services through usage analytics
To meet legal obligations (e.g. tax regulations)
Who do we share your data with?
Your data is only shared with trusted third-party service providers that are essential to our operations (such as hosting, payment, and analytics partners). All partners are GDPR-compliant, and we have data processing agreements in place.
How do we protect your data?
We take appropriate security measures to prevent misuse, loss, unauthorized access or alteration of your personal data. This includes:
Encrypted data transmission (SSL)
Access controls and internal policies
Regular software updates and monitoring
Cookies
We use functional and analytical cookies to ensure a smooth user experience. These cookies do not track personal behavior and can be accepted or declined upon your first visit.
How long do we keep your data?
We retain your data only for as long as necessary. Active user data is stored while your account is active. Billing and transaction records are retained for at least 7 years to comply with tax legislation.
Your rights under GDPR
You have the right to:
Access your personal data
Correct or delete your data
Withdraw your consent at any time
Object to processing
Request a data export (data portability)
To exercise any of these rights, please email info@replano.io. We aim to respond within 7 days.
Policy changes
We reserve the right to update this Privacy Policy. The most current version will always be available on our website.
Contact information
Replano
Address: Melchersstraat 201, 6372KZ Landgraaf
VAT Number (BTW): NL002361879B33
Chamber of Commerce (KvK): 72694580
Email: info@replano.io